What is the service market characteristic? Why did the repair of apartments become a competitive market? What are possible troubles with poor -quality repair?
You are offered ..
Still, the service sector, in principle, is endless, like the universe and unpredictable, as a Brownian movement! Because after all, to offer a person exactly what he needs today is quite difficult, given the fact that it was necessary to prepare for this in advance! It was this circumstance that at one time was justified the low quality of these very services in the USSR. Today the situation has changed, and if you manage to please the consumer, then, sorry, they pay very well for this. The need for repair is growing every year, the housing stock is breaking ..
Therefore, when such a service as repairing apartments became massive, the fact that not everything is able to satisfy the needs of the market was manifested. Many of those who tried to do business on this, for some reason believed that it is better to learn to persuade the client to accept work than to improve their qualifications ..
Working badly — risky!
It is impossible to say that almost 30 years after market relations have become a reality, everyone in this area has changed their thinking. Alas, this is not so. In the hands of the repairmen today modern equipment, they use mobile phones, communicators and tablets, but sometimes thinking, too, “the main thing is to do, and then the client has nowhere to go”. The results of this are different — from the non -payment of the expected fee to, sorry, the muzzle stuffed! Customers, they are different, as practice shows. And even if in this particular case everything costs, then what name do you earn with this approach?
Оставить коммент.